Monday, August 14, 2006

Car Buying
…..is very similar to Hiking in the Pacific Northwest.

1. It takes PLANNING. You can’t go without some kind of preparation; survival is important!
2. You need to know it’s going to TAKE ALL DAY.
3. You need to PACK A LUNCH.
4. You might ENCOUNTER A BEAR…..so watch out!
5. It’s going to TAKE MUCH OF YOUR ENERGY. Prepare for mental fatigue!
6. Carry a “map” because otherwise, you might “get lost” or become confused.
7. Be prepared for the “blood suckers” who try to have you for lunch!

I was considering trading in my ’97 Taurus SHO sedan and buying a Pickup Truck. Now we all know that every guy needs his truck! So this past Saturday, without fully considering points 1, 2, 3, 4, 5, 6 and 7, my Honey and I went out and began looking for “something” in a pickup, new or used. I bought the morning newspaper and scanned through the big auto sales ads. This might be my lucky day because there are some very impressive factory rebates on new 2006 vehicles!

Ron Tonkin was the first and funniest place we visited. The salesman who came out to talk to me was a young man with little training or knowledge. I asked him the prices for 2 or 3 trucks, as there was no sales sticker on the new 2006 Chevy that set on the lot next to a new 2007, except for the original sticker from a year and a half ago. After inquiring about the price, the young man went in and brought back a #7 who began to ask me what I would pay for it. Then he wanted to know if I would buy it if we agreed on a price. I told him I had two other places to go visit before I made a purchase. At that point, he told me the price would be the old price on the window and walked off. This was the same dealership where I had previously purchased a lease Pickup a few years ago. So much for repeat business!!

Murray Chevrolet in Gresham was the next stop. This is where I had bought the Taurus a few years ago. The same salesman came up to us and asked to help. We found a Dodge 1500 I really liked and took it for a spin around the block. I was impressed. It had a big price sticker on the windshield of $23k. Figuring I might get him to consider a number closer to $20k, we went in and started filling out paperwork. He made a couple of trips into see the “boss”. The “boss” came out and congratulated us on the purchase. I backed him up a few paces and reminded him we were only at the stage where we want to know about “the deal”. He told me the price I see is on the windshield is what it is. So we left. So far we’ve now wasted 4 hours.

The next stop was Gresham Dodge where I drove a Ford F150 and a Dodge 1500. Both were impressive and I decided to go for the Ford. Inside, at the negotiating table, we were served platters of chit chat between the innocent salesman and a #7, until we reached an agreed price AND my frustration limit! From there we moved into a delay mode and I needed to go. Finally, into the tiny office with the guy with the computer who proceed to type up the agreement.

His final thrust was to say that the vehicle had no warranty but that he would be willing to part with a 3 to 5 year warranty at “his cost”. We had already been approved for a line of credit at the Credit Union, so it was only a matter of paperwork. However, his figures of monthly payment were 10% higher than what the Credit Union said and he was very pushy with that; not wanting to budge.

He then suggested that I go ahead and sign the contract papers and then take the Purchase order to my Credit Union and hash it out with them, getting it refinanced in order to decrease my payments. I told him that idea sounded backwards to me! It would be my thought that I “first”, go to the CU and discuss this with them, pick up a check and bring it to the Dealer. He again suggested that I sign the contract. I suggested that we should talk with the CU first because they, apparently, made a mistake, according to him, in giving us the 10% less amount in the first place. He thought we should go to the CU and discuss the loan, but that I should go ahead and sign the contract so we could “have that out of the way”.

I asked if he would allow me to bring the truck BACK to him for a refund if the CU did not want to change the payment amount. He tried hard to avoid answering that question, but on my third try he informed me that he could not do that. (Is this where I say, “Do I look like I have “STUPID” written all over my face, or something”?)

I asked him what he would do if he were in my shoes. He said he couldn’t answer that because he wasn’t in my shoes. I told him I suspected I already KNEW the answer!

So we left. He’s called the house at least twice already asking what he can do to get my business. After such business tactics, I’m afraid to put my business into his hands, now.

I pondered all of this and got to thinking about how “Car Buying 101” would make a great College class! Each week as the class assignment, everyone would have to go to a car dealership and document their negotiating tactics. The “final exam” would be based upon how well you whittled down the sticker price! Perhaps you would get extra points for frustrating the salesman, instead of HIM frustrating YOU.

Did you ever buy a car and pay the sticker price just so you wouldn’t have to go through all the hassle?? It's TEMPTING!!

3 comments:

  1. Thanks for starting off with a list.....you know how I love them! :)

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  2. OHHHHHHH Uncle Mike, don't let those blood suckers get the best of you. But I do agree, the process is so long and discouraging. Not on my top 100 things to do.

    But I hear that insurance sales people are ranked close to car sales (I am selling insurance now).

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  3. I bought my first car about three years ago and I was scared to death to face the car salesmen. I dragged your son with me to several lots so I could do some test drives. Then I made my dad fly out here and help me out with the actual purchase. I didn't need money help...just moral support and reassurance that I was getting a good deal and not being scammed.

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